Privacy Policy | Privacy & Terms | Rocketbook
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Privacy Policy

  1. Introduction

Thank you for visiting Rocketbook and, if applicable, downloading our App.  Rocketbook respects the privacy of its Users and has developed this Privacy Policy (this “Policy”) to demonstrate its commitment to protecting your privacy. This Policy describes the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures. We encourage you to read this Policy carefully when using our Apps, Websites, services, or transacting business with us.  By using any of the Apps we have developed and published for mobile devices or our Site found at getrocketbook.com and rocketbookapp.com, whether through a mobile device, mobile App, or computer, you are accepting the practices described in this Policy and are authorizing us to gather, parse, and retain data related to the provision of these Service. You should also read the Rocketbook Terms of Service (“Terms” or “Terms of Service”), which is incorporated by reference into this Policy.

Please read our Terms of Service and this Privacy Policy carefully, as you must agree to both documents in order to be permitted to use our Service. IF YOU DO NOT ACCEPT AND AGREE WITH OUR POLICY THEN YOU MUST NOT ACCESS OR USE OUR SERVICE.

  1. Definitions

Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them.  The following is a non-exhaustive list of definitions of words and phrases found in this document:

“App” refers to our mobile software application;

“Personal Information” means any personal information that may identify You, such as your name or email address.

“Rocketbook,” “we,” and “us” refers to our company, known as “Rocket Innovations, Inc.”; our Site; our Service; our App; or a combination of all or some of the preceding definitions, depending on the context in which the word is used;

“Service” refers to the services that we provide, including our Site and our App;

“Site” refers to our websites, getrocketbook.com, and rocketbookapp.com;

“User” refers to anyone who uses our Service;

“You” refers to you, the person who is governed by this Privacy Policy.

  1. Information Collected

Identifying Information

We collect certain Personal Information from you when you sign up to our Service, and any other information that we deem necessary for the purpose of providing you with our Service or which you provide to us voluntarily.  The Personal Information we collect from you, to the extent that it is private, is disclosed only in accordance with our Terms of Service and/or this Privacy Policy.

Non-Identifying Information

Whenever you visit our Site, we may collect non-identifying information from you, such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider.  Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.

Information We Receive or Collect When You Access the Site or Applications on a Mobile Device

When you use our Service, we receive information generated through the use of the Service, either entered by you or others who use the Service with you, or from the Service infrastructure itself (for example, duration of session, connection information, etc.). We may also collect usage and log data about how the Service is accessed and used, including information about the device you are using the Service on, IP addresses, location information, language settings, what operating system you are using, unique device identifiers and other diagnostic data to help us support the Service.

Your Choices About Collection and Use of Your Information

You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our Service because such Personal Information may be required in order for you to register as a User; ask a question; or initiate other transactions. 

  1. Use of Your Information

In general, we collect, store and use your information to provide you with a safe, smooth, efficient, and customized experience. One important use of your information is communication. We may use information collected from you, including in any one or more of the following ways:

  • Create and administer your account
  • Send you an order confirmation
  • Send you product updates, marketing communication, and service information
  • Conduct research and analysis
  • Enhance or improve user experience, our Site, or our Service
  • Send e-mails about our Site or respond to inquiries
  • Send our e-mail newsletter
  • Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Service

When you make a purchase from getrocketbook.com or signup for the Rocketbook app, you agree to join our email list.  Please note you can unsubscribe from this list anytime. We may send promotional e-mail messages ("Promotional Communications") directly or in partnership with parties other than Rocketbook. Each Promotional Communication will generally offer recipients choices about receiving additional messages. We may also send push notifications to your mobile device to provide App updates and other relevant messages, which you manage in our Service.  You may be able to manage them from your device’s settings page for the relevant service.

Mobile Analytics

We use mobile analytics software to allow us to better understand the functionality of our mobile software on your device. This software may record information such as how often you use the App, the events that occur within the App, aggregated usage, performance data, and where the App was downloaded from. We do not link the information we store within the analytics software to any Personal Information you submit within the mobile App.  However, information on individual usage of the Service, including, but not limited to, individual IP addresses, may be analyzed on a case-specific basis to resolve a technical difficulty or to assist in resolving or investigating any misuse of the Service.

Accessing, Editing, and Removing Your Information

Users may in some cases be able to review and edit the Personal Information they have provided to us by logging into their account on the Site and editing their account.  Although most changes may occur immediately, information may still be stored in a web browser’s cache.  We take no responsibility for stored information in your cache, or in other devices that may store information, and disclaim all liability of such.  In addition, we may, from time to time, retain residual information about you in our backup and/or database.

  1. Cookies

We use cookies to remember your preferences.  For this reason, it is necessary that you enable cookies in your browser, and you hereby acknowledge that we have informed you of our use of cookies and that you consent to our use of cookies in relation to your computer system.

  1. Third Party Websites

Rocketbook may post links to third-party websites on its Site.  These third-party websites are not screened for privacy or security issues by Rocketbook, and you release us from any liability for the conduct of these third-party websites.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any Personal Information relating to members of the Service or Site.  Rocketbook bears no responsibility for the information collected or used by any advertiser or third-party website.  Please review the privacy policy and terms of service for each site you visit through third party links.

  1. Third Party Access to Your Information

Although you are entering into an Agreement with Rocketbook to disclose your Personal Information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others.

Throughout the course of our provision of our Service to you, we may delegate our authority to collect, access, share, store, disseminate, and otherwise use your information.  For example, our web host stores the information that you provide us, and we may hire outside contractors to perform maintenance or assist us in securing our website.

We are dedicated to protecting the privacy of your Personal Information when working with third parties.  It is our policy to request that our third-party providers sign a written agreement confirming that they will use Personal Information or other information we share with them solely for the purpose to assist us and not for anything outside the scope of the services they are providing to us.  While we may not always be successful in obtaining such an agreement for various reasons, we nevertheless attempt to facilitate access only to those third-party providers that share our respect for your privacy and adhere to privacy and security obligations in a manner consistent with our own policies and/or commercially reasonable practices; however, we cannot take responsibility for the content, privacy policies, or practices of those third-party providers.

It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy.  For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our website or its underlying files or systems.  You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.

Without limiting the generality of the foregoing, you authorize us to collect, share, store, and otherwise use your information from time to time in conjunction with various applications and solutions that enable us to better manage our communications with you and improve the Service.

  1. Release of Your Information for Legal Purposes

At times, it may become necessary or desirable to Rocketbook, for legal purposes, to release your information in response to a request from a government agency or a private litigant.  You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter.  In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either.  We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities.  You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

  1. Commercial and Non-Commercial Communications

By providing information to the Site that forms the basis of communications with you, such as contact information, you waive all rights to file complaints concerning unsolicited e-mails from Rocketbook since, by providing such information, you agree to receive communications from us or anyone else covered under this Privacy Policy.  However, you may unsubscribe from certain communications by notifying Rocketbook that you no longer wish to receive solicitations or information and we will endeavor to remove you from the database.

  1. Security Measures

We take certain measures to enhance the security of our Site and Service, including using SSL certificates.  However, we make no representations as to the security or privacy of your information.  It is in our interest to keep our website secure, but we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.

  1. Children’s Rights/General Audience Website

Our Service is general audience services and we do not knowingly collect Personal Information as defined in the U.S. Children's Online Privacy Protection Act ("COPPA") from children under the age of 13.  As noted elsewhere in this Privacy Policy, in order to create an account on our Service, we do require that all users provide their full names and email addresses and create a password.  If you are a child under thirteen (13) years of age, you are not permitted to send any information about yourself to us through the Service.

In the event that we become aware that we have inadvertently received Personal Information from any child, we will dispose of that information or otherwise treat it in accordance with COPPA and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under the age of thirteen (13) has provided us with Personal Information without COPPA-required consent, please contact us at:  privacy@getrocketbook.com.

Web Purchases.

Although Rocketbook may sell and promote children's products in some instances, all of our products are intended to be purchased only by adults. If you are under 18 years old and you want to buy something through the Service, you must have an adult buy it for you.

California Children’s Privacy Rights

If you are under the age of 18, or the parent of a user under the age of 18, residing in California, you are entitled to request removal of content or Personal Information you have posted on our Properties. If you would like to request removal of your or your child’s content or Personal Information, please email us at privacy@getrocketbook.com for assistance, or you can delete specific information (or delete your or your child’s account) directly.  Please keep in mind that deletion or removal of content or account may require us to terminate the account in question and we reserve the right to prohibit further use of our Service. Please note that removal of your content or Personal Information does not ensure complete or comprehensive removal, as there may be deidentified or recoverable elements of your content or Personal Information on our servers in some form. Additionally, we will not remove content or Personal Information that we may be required to retain under applicable federal and state laws.

  1. Your California Privacy Rights

Rocketbook permits residents of California to use its services.  Therefore, it is the intent of Rocketbook to comply with the California Business and Professions Code §§ 22575-22579.  If you are a California resident you may request certain Personal Information regarding our disclosure of Personal Information to any third parties for their direct marketing purposes.  Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes.  In summary, you must presume that we collect electronic information from all visitors.  You may contact us at privacy@getrocketbook.com with any questions.

  1. International Transfer

Your information may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.  If you are located outside the United States and choose to provide information to us, Rocketbook transfers Personal Information to the United States and processes it there.  Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

  1. Sale or Merger

In the event that Rocketbook undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, we may transfer all of your information, including Personal Information, to the successor organization in such transition. If material changes to Rocketbook's privacy practices are known by us to occur as a result of the business transition, we will notify you and other users of the business transition prior to transferring your Personal Information.  We may otherwise disclose your information in connection with such business transition pursuant to your consent. 

  1. Amendments

We may amend this Privacy Policy from time to time.  When we amend this Privacy Policy, we will post the amended version on this page.  You must read this page each time that you use our Service, and your continued use of our Service shall constitute your acceptance of any such amendments.

Last Modified: September 27, 2017

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