Rocketbook does not store any of your notes on our own servers. Your notes are either on your own device OR the cloud service you have sent your notes to. The only exception is when you send via email, as we pass the image file and meta data through a cloud service called Mandrill, which assembles the email. But even there, notes are not stored as they just pass through.
Connections to cloud services are dictated by those services APIs and they all use SSL encryption.
If you have the Everlast (not the Wave), you can erase them by following directions here.
Directions have also been pasted below:
Make sure to write with Pilot FriXion ink. Any Frixion pen, marker, or highlighter will work with the Everlast. What won't work with Everlast is dry erase markers, so don't use them unless you want the writing to be permanent (trust us on this!)
Sync your pages with the Rocketbook App before you wipe them clean. We know, that one seems obvious. But you'd be surprised...
Moisten a cloth with water and wipe firmly to clean the ink off. The keyword here is moist. We know you probably hate that word, but it applies. Not sopping wet, not lightly sprayed, but damp. Wetting a towel or washcloth and squeezing out the excess water before wiping will do.
Give your page a few seconds to dry. Depending on how well you followed instruction number three, you may need it. After residual water evaporates off of the page, you may proceed to any other pages that need to be erased.
After microwaving the Rocketbook Wave, there may be some faint imprints caused by the pen when writing. Due to the nature of paper, indentations may occur. Nevertheless, we're constantly tinkering with new materials to find more durable material.